I have recently been given the task, by the marketing director of the company where I work, to source a professional and affordable DVD duplication company. In this article I will be writing about what I believed to be the main characteristics when deciding upon which company to go with. These ideals have enabled me to locate a top class service and our company has been very happy with the service that they have provided thus far.
I am from the old school as it were and as such I am a person who likes to be treated well and with respect. By this I am talking about a good quality level of customer service. The reason I call this old school is because over recent years I feel that this is an area of business that has been in decline – it as if people and businesses do not take this aspect with anywhere near as much importance as what they used to. I become very quickly put off when people do not call me back when they have said that they will or when they just seem un-interested in the questions that I am asking.
I also expect to receive a good opening bargain so that I can test a particular service, for example a discount of thirty percent for the first order. This is especially so in tough economic conditions such as we are currently facing.
Then we come to the time it takes to complete the task once it has been made. I would expect a quick turnaround time however this is often not the case.
I do not feel like I am asking an awful lot with the above however I have been quite surprised at just how many DVD duplication and DVD authoring companies are unable to match my expectations.